E-GIFT CARDS
SUSTAINABILITY IMPACT
• Zero Waste: By making everything to order, we eliminate
the need for excess inventory and avoid mass production that results in additional
waste.
• Sustainability: We are committed to minimizing our
environmental impact and achieving fair, safe and healthy working conditions.
We partner with suppliers who share a common sustainability vision.
• Our Ethical Practices cover a range of topics such as
working conditions, exploitation, fair trade, sustainable production,
environment, animal welfare.
• Fabrics: It is produced from GOTS certified Turkish
fabric, which guarantees that it meets human - ecological requirements.
Sustainable Fabric Details: 50% Turkish Cotton, 50% Linen.
Turkish Cotton is softer than regular cotton. Turkish Cotton is held to be the
highest quality cotton in the world. Its softness and durability come from the
long fiber construction. It also allows for moisture-absorbing and quick-drying
benefits. Linen is one of the oldest fabrics used in textile-making. The flax
plant requires very little water and produces strong fibers that get softer
with time.
Care Details: Hand wash in warm-cold water. Hang to dry. To
keep the fabric fluffy and soft, add a natural fabric softener.
CUSTOM ORDER REQUEST
• We happily accept Custom Order Requests to make garments unique to you,
base on your own design or size. Please contact us so that we can assist you.
SHIPPING
FREE SHIPPING on all orders over $250 in the USA
FREE SHIPPING ON INTERNATIONAL ORDERS OVER $300 USD
Standard shipping is $11.00.
Express delivery is for $22.00.
Standard shipping time is 5-7 working days after dispatch.
We cannot guarantee signatures on delivery.
Products are shipped directly to you by Studio Laloba via tracked, contactless delivery.
RETURNS & EXCHANGES
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please follow the guidelines below.
Our dedicated craftsmen aim for consistency, yet the handmade process introduces subtle differences. Embrace the uniqueness of each piece, as it adds a special touch to every creation.
Please ensure that the items are returned in their original, unworn, and re-sellable condition within 14 days of delivery.
Let our Customer Service team know if you prefer an exchange, 110% store credit or refund; We will process your request after we receive the returned items. Please note that discounted items are not eligible for returns.
FAULTY GARMENTS
As an ethical slow fashion brand, our products are carefully crafted by hand. However, mistakes can happen. If we have missed a fault in our quality control, please contact our Customer Service team with your order number and images of the damage or defect. We will resolve the issue as soon as possible. Our faulty claims period is 4 weeks (excluding general wear and tear or improper care).
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E-Gift coupons can be used for online purchases on our website.
Yes. Vouchers hold a balance, which can be spent over more than one order.
You can contact us through our contact page! We will be happy to assist you.